Harbor Defense supports PHP, IOP, and SUD operators facing pre-payment review, post-payment audits, and documentation-driven revenue disruption. Our work is case-specific, execution-focused, and built for organizations that need a structured response under pressure. Outcomes vary based on documentation quality, payer posture, timing, and case facts.
What We Do
We operate in three modes depending on where you are when we engage:
Crisis Response. When a payer freezes your claims or issues a recoupment demand, we mobilize within 72 hours. We organize your documentation, challenge extrapolation methodology, build medical necessity defenses, and negotiate directly with payer audit teams.
Pre-Payment Review Defense. When a payer places your facility on pre-payment review, every day without resolution costs you revenue. We identify the payer's specific documentation flags, prioritize chart remediation, establish direct communication with payer medical directors, and build a structured process to get your claims released.
Audit-Ready Systems. A 6–8 week implementation engagement to harden your documentation, train your team, and build internal monitoring so you catch issues before payers do. Prevention costs a fraction of what a single major audit demands.
Who We Work With
We work with behavioral health facility owners, operators, and leadership teams in Florida who are either facing an active audit or payer action, or who recognize the need to get ahead of one. Our clients typically operate PHP, IOP, SUD residential, or MAT programs with 20 to 100+ beds.
If you are in an active review, do not wait until the payer sets the terms of the outcome.